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We can recommend an experienced handyman to perform the installation of grab bars. Installation rates are $35 (standard grab bars), $45 (non-standard e.g. folding grab bars, wall-mounted shower seats) for the first fixture. Subsequent fixtures will cost $10 (standard) and $15 (non-standard) each.
Simply add a note to your order and we will send you his contact details.
How do I make payment for my online purchase?
We accept payment via debit/credit cards, GooglePay, ApplePay.
Do I need to have a PayPal account?
Don't worry, you don't need a PayPal account for online purchases. All you need is a debit or credit card. We have recently integrated Shopify payments, which means you can simply check-out using your cards, all in the same page.
I can't seem to place my order online. Is there any other way to place my order?
Should you encounter any difficulty ordering online, you may send an email to contact@thegoldenconcepts.com or call +65-8657-1657 and our friendly support team will help you out.
Can I make payment via bank transfer?
Yes you can. Please email us at contact@thegoldenconcepts.com and we will provide you with the necessary bank details to make a bank transfer.
What payment methods are accepted for my purchases at the physical showroom?
We accept cash or NETS.
Is there any physical outlet that I can view the products and make a purchase?
We have a showroom that you can visit. We are located at 3 Ubi Ave 3, Crocodile House #05-02B (Rear Lobby), Singapore 408857. We accept payment by cash or NETS. Alternatively you can place an order online and opt for self-collection.
I'm not sure which bed rail is suitable for my elderly parent.
Read the relevant blog entry here. You may also choose to send us a picture of the bed (email it to contact@thegoldenconcepts.com) so we can advise you on the suitable options.
Should you have any questions regarding delivery, please refer to our Delivery FAQs.
Still can't find what you're looking for? Please give us a ring at +65-8657-1657.